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Error : "Communication with the Tableau Protocol Server process was lost" When Connect to Shapefile


發佈時間 : 23 Jun 2020
上次修改日期 : 24 Apr 2024

問題

When connecting to shapefile from Tableau Desktop, the following error may be displayed:

Unable to complete action
The connection to the data source might have been lost.
Error Code: 38348CCE
ExternalProtocol::PipeMessageSource::ReadBytes: Communication with the Tableau Protocol Server process was lost.

環境

  • Tableau Desktop
  • Shapefile

解決方法

Check the shapefile data and remove any invalid data/record. Re-create shapefile by exporting it from the original geo application used. 

原因

This error may occur when there is some invalid data in the shapefile that Tableau cannot recognize.

e.g. Longitude and latitude data missing
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