Error "An error occurred when publishing the data source. Cannot publish to Tableau Server." Due to Version Mismatch
Published: 07 Jul 2022 Last Modified Date: 13 Apr 2023
Issue
When using Tableau Desktop at a higher major version such as 2022.2, and trying to publish a data source to Tableau Server at a lower major version such as 2022.1, the error occurs as follows:
An error occurred when publishing the data source. Cannot publish to Tableau Server. Please make sure you are connected to a compatible version of the server. You are using Desktop version 2022.2 and Server version 2022.1. To publish a data source, make sure your version of Desktop is not newer than 2022.1.
Environment
Tableau Desktop 2022.2 and newer Tableau Server 2022.1 and newer
Resolution
Publish the data source with a compatible major version of Tableau Desktop such as 2022.1 that matches Tableau Server. Make sure the Tableau Desktop major version is not newer than the Tableau Server major version.
Instructions on upgrading Tableau Desktop can be found here.
Tableau Server did not release the version 2022.2, but Tableau Desktop and Tableau Prep Builder did release a 2022.2 version. It is not possible to publish a data source from a newer major version of Tableau Desktop to an older version of Tableau Server.