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Unable to Load an Embedded View Encased by display:none CSS Property

Published: 01 May 2017
Last Modified Date: 20 Oct 2022

Issue

There may be cases when the Tableau embed code is encased by a CSS element. When this element uses the CSS property display:none, Tableau cannot load the embedded view. 

Environment

  • Tableau Server
  • Tableau Cloud
  • Tableau Public

Resolution

Option 1: Change the CSS property to visibility:hidden instead.  

This property will hide the view, but it will take up the space it needs on the page for the view. For example:
<div id=”Sample” style=”visiblility:hidden”>
<Tableau embed code>
</div>

Option 2: Set the position of the element off screen. 

Setting the position of the element off screen will allow the view to load completely before it is positioned back onto the screen. The effect is similar to what you would expect from using display:none. For example:
<div id=”Sample” style=”top:9999;left:-9999”>
<Tableau embed code>
</div>

Cause

Tableau views are often embedded into webpages that contain custom CSS.
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