啟用或停用時，出現錯誤訊息「The Certificate Issuer for this site is untrusted or unknown」或「(50041, 41143, 34) LM_TS_CONNECTION FAILED」
發佈時間 : 17 Mar 2015 上次修改日期 : 20 Jul 2023
問題
啟用/停用 Tableau Server 或 Tableau Desktop 時，程序可能失敗，且顯示以下其中一則錯誤訊息：
The Certificate Issuer for this site is untrusted or unknown. Do you wish to proceed? （網站憑證簽發者不受信任或未知。您要繼續嗎？）
com.tableausoftware.license.dll.ConnectException: Function flxActSvrReturnSend returned error (50041, 41143, 34) LM_TS_CONNECTION FAILED Tableau could not connect to the licensing server or FlexNet Operations Server. Verify the product key is correct and the primary or online licensing server can be accessed by ports 27000-27009（com.tableausoftware.license.dll.ConnectException：函式 flxActSvrReturnSend 傳回錯誤 (50041, 41143, 34) LM_TS_CONNECTION FAILED Tableau 無法連線至授權伺服器或 FlexNet 作業伺服器。請確認產品金鑰正確，且主要或線上授權伺服器可經由連接埠 27000-27009 存取）
We were unable to deactivate the product. Make sure you are connected to the internet and try again. Alternatively, save an activation file and go to http://www.tableau.com/activation to create the activation process.（我們無法停用產品。請確認您已連線至網際網路並重試。或者，請儲存啟用檔案，然後前往 http://www.tableau.com/activation 建立啟用程序。）