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    Worker Processes Vizql, Backgrounder and Data Engine are "Unlicensed"

    Published: 26 May 2016
    Last Modified Date: 15 Feb 2017

    Issue

    Worker processes vizql, backgrounder, and data engine have an "unlicensed" status even though the firewall has been turned off and Tableau Server has been restarted. 

    Environment

    Tableau Server 9.3

    Resolution

    Verify that ports 27000-27009 are not blocked and, using tabadmin, restart Tableau Server on the primary server. 

    If the issues persists, then change the licensing port to 27010.

    Cause

    The default port for licensing is blocked or unavailable.
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    Handle an Unlicensed VizQL Server Process
     
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