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When Sharing .twb and .twbx Files with Other Users, The File Extension Changes


Published: 21 Jul 2022
Last Modified Date: 22 Jul 2022

Issue

When sharing .twb or .twbx files with other users in an email, after downloading the file, the .twb or .twbx file extension has changed to .pdf.

Environment

  • Tableau Desktop
  • Windows

Resolution

Change the default program to re-associate the .twb and .twbx files to Tableau Desktop.

1. Open the Windows Settings (Start icon > Settings).
2. Select Apps > Default apps > Choose default apps by file type.
3. Change the default apps of .twb and .twbx files to Tableau Desktop.

User-added image

Cause

The file association of .twb and .twbx are set to an application other than Tableau Desktop.
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