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When Prompted to Sign-in to an Embedded View, the Sign-in Was Unsuccessful


Published: 04 Oct 2019
Last Modified Date: 04 Oct 2019

Issue

When embedding a published workbook, the sign-in is unsuccessful regardless that the user can login directly into Tableau Online. The following error is displayed:

"The sign-in was unsuccessful. Try again."

Environment

Tableau Online

Resolution

If the user is logging in using TableauID, confirm that default authentication type for embedded views is set to Tableau and not SAML. If using SAML, verify that SAML has been properly configured.
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