Issue
Tableau Desktop crashes on MAC when logging into Tableau Cloud
Last Modified Date: 08 Jul 2022
Environment
- Tableau Desktop 2021.2.0
- Mac OSX (Other)
- Tableau Cloud
Resolution
Set environment variable as below or upgrade Tableau Desktop to the fixed version.- Open terminal on Mac
- Run below command in terminal
export QT_QUICK_BACKEND=software - Run Tableau Desktop in the same terminal with below command
open -n /Applications/Tableau\ Desktop\ 2021.1.app - Reproduce the issue and confirm whether the crash occurs or not
- (Option) If the issue is gone after doing above steps, the customer can configure QT_QUICK_BACKEND environment variable permanently
Cause
Hardware acceleration for webengine is crashing in OpenGL code.Additional Information
The issue fixed but not release it yet.Thank you for providing your feedback on the effectiveness of the article.
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