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When Connecting to a Published Data Source, the Japanese Characters are garbled


Published: 16 May 2022
Last Modified Date: 26 May 2022

Issue

When connecting to a published data source, the Japanese characters are displayed garbled as squares. 
 

Environment

  • Tableau Desktop
  • Tableau Server
  • Tableau Could
  • PostgreSQL

Resolution

Check and make sure UTF-8 encoding is used in the data source, and change it to UTF-8 if other encoding such as Shift_JIS is used. 

 

Cause

The character encoding used in the Data Source is not UTF-8.

Additional Information

UTF-8 is the standard supported encoding in Tableau products. This issue can occur with other data sources where UTF-8 encoding is not used. 
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