Web Page Object Linked to Local File Blank After Publishing

Published: 25 Feb 2013
Last Modified Date: 01 Dec 2019


When viewing a dashboard published with a web page object connected to a local html file, images might load in Internet Explorer but not in other browsers.


  • Tableau Server
  • Tableau Online
  • Tableau Public
  • Mozilla Firefox
  • Google Chrome
  • Local, non-hosted web object


Change the link to the web object from a network path to a Uniform Resource Identifier (URI). For example, a local path looks similar to the following:

A Uniform Resource Identifier (URI) looks like the following:


For security reasons, most browsers have cross-scheme restrictions that prevent an HTTP page from accessing a FILE page.

Additional Information

Internet Explorer can access the local file under the following conditions:
  • The Active Directory user has network permissions to access the files.
  • The Tableau Server URL is added to the Intranet security zone or trusted sites.

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