Web Data Connector Extracts do not Refresh on Tableau Server on Linux on Ubuntu

Published: 19 Dec 2017
Last Modified Date: 09 Mar 2018


Web Data Connector data sources fail to refresh when published to Tableau Server on Linux 10.5 running on Ubuntu.


  • Tableau Linux on Server
  • Ubuntu


Option 1

As a Tableau Server Administrator, upgrade to Tableau Server 10.5.1. For more information, see Upgrading Tableau Server in Tableau Help. 

Option 2

Install Tableau Server on Linux on Centos, or refresh Web Data Connector extracts on using Tableau Desktop and publish to Tableau Server on Linux.


There is a dependency conflict between the libraries Tableau Server on Linux uses to connect to Web Data Connectors and the libraries included with Ubuntu, which is resolved in version 10.5.1.
Did this article resolve the issue?