KNOWLEDGE BASE

Web Authoring Functionality is Not Working as Expected When Authenticating With Trusted Tickets


Published: 14 Aug 2018
Last Modified Date: 31 Dec 2018

Issue

Web Authoring functionality is not working with trusted tickets authentication. The URL to open a view in Web Edit mode works, however any action, for example dragging a field into or out of view, clicking "Show Me", etc. causes a redirect to Tableau Server sign in page.

Environment

  • Tableau Server 2018.3.0, 10.5.9, 2018.1.6, 2018.2.3
  • Windows Server 2012

Resolution

This behavior is caused by a known issue, ID 812447, which has been corrected in later versions of Tableau Server.

Upgrade to Tableau Server 10.5.10; 2018.1.7; 2018.2.4; 2018.3.1 or later. For more information, see Tableau Server Product Downloads and Release Notes.

Cause

This behavior was caused by a known issue.
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