KNOWLEDGE BASE

Vizqlserver Session Getting Cleared after Loading Views from the Tableau Mobile App on Android devices


Published: 15 Jun 2018
Last Modified Date: 31 Jul 2018

Issue

When interacting with filters on a view using the Tableau Mobile App, filters are not being applied because the vizlqserver session has already been cleared on the Tableau Server side. The HTTP Response for the filter request is a HTTP 410 Gone Response.

Environment

  • Tableau Mobile App
  • Tableau Server
  • Android Devices

Resolution

As a Tableau Server Administrator, upgrade to Tableau Server 10.5.5, 2018.1.2, 2018.2 or a later version. For more information, see Upgrading Tableau Server in Tableau Help. 

Cause

Since the vizqlserver session has already been cleared none of the filters in the view are applied. This behavior is related to a known issue (ID: 762268) which has been fixed in a recent release of Tableau Server. 
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