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Vizqlserver Is In An Error Status And Unexpected Quits With SIGSEGV Fatal Error


Published: 14 May 2021
Last Modified Date: 17 May 2021

Issue

While browsing the viz, the message may be displayed saying "session is being restored" and reloading of the viz fails. 

Vizqlserver has entered an error state. The "hs_err_run-vizqlserver" log is displayed in the log folder with the following error:

Example
// node1\vizqlserver_0.20202.20.0425.1206864509922189986518\logs\hs_err_run-vizqlserver_pid_21157.475c3f13eeb6494f9a2373933759d727.log

# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x00007fd69e0f2cd0, pid=21157, tid=0x00007fd49960f700

 

 

Environment

  • Tableau Server 2020.2.0

Resolution

Upgrade to the latest maintenance release of Tableau Server 2020.2.x.

Cause

This is a known issue that has been resolved in 2020.2.1.
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