KNOWLEDGE BASE

User Profile on Tableau Public Does Not Render in Internet Explorer 11


Published: 13 Sep 2018
Last Modified Date: 17 Sep 2018

Issue

When loading the user profile in Internet Explorer 11 (IE11), the page does not render/load and instead loads a white blank page.

User-added image

Environment

  • Internet Explorer 11
  • Tableau Public

Resolution

Workaround

This issue will not occur if the same page is opened using Chrome, Firefox, or Edge browsers. 

Cause

This is a known issue and currently being investigated by Tableau Development. 
 
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