Issue
Site Administrator may see a user they do not recognise in their User list. The User will be set as "Unlicensed" and use Tableau Authentication. The username will also not appear to be a valid email.
Last Modified Date: 08 Jul 2022
Environment
- Tableau Cloud
- Azure AD User Provisioning
Resolution
These unknown/dummy users are being created by the Azure Provisioning Service.As a workaround for the issue, discontinue use of the Azure Sync tool. One way to do this is to change the Tableau Cloud Site Admin's Tableau password (and do not update it in Azure).
Cause
| The Azure Provisioning Service (as mentioned in this external Microsoft guide https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/tableau-cloud-provisioning-tutorial) is not currently supported with Tableau Cloud. The SCIM (System for Cross-domain Identity Management) is currently supported in Tableau Cloud for the following IdPs:
|
Additional Information
Supported System for Cross-domain Identity Management (SCIM) offerings are listed here:Thank you for providing your feedback on the effectiveness of the article.
Open new Case
Continue Searching
Knowledge Base
Community
Product Help
Training and Tutorials