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    Unexpected Subscription Email Image Generated When Specifying a Device Tableau Layout

    Published: 28 Sep 2017
    Last Modified Date: 19 Sep 2018

    Issue

    Subscription email images would be incorrectly generated using tablet layout if your dashboard contained a device specific tablet layout.

    Environment

    • Tableau Server 10.1 - 10.3

    Resolution

    As a Tableau Server Administrator, upgrade to Tableau Server 10.4. For more information, see Upgrading Tableau Server in Tableau Help.

    Cause

    This behavior is related to a known issue (ID: 658187) which has been fixed in a recent release of Tableau Server. 
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    Related Links
    Tableau Server 10.4 Release Notes
     
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