KNOWLEDGE BASE

Unexpected error occurs when trying to delete users from server


Published: 09 Sep 2021
Last Modified Date: 10 Sep 2021

Issue

When admin attempts to delete a user in Tableau Server, the following error message occurs even though it appears that the user does not own any workbooks, views, data sources, etc:

An unexpected error occurred on Tableau Server

Environment

  • Tableau Server 2019.4.15 and older
  • Windows

Resolution

Upgrade to version 2019.4.16 or newer of Tableau Server

Cause

This is a known issue that is fixed in more recent version of Tableau Server.
 

Additional Information

https://community.tableau.com/s/question/0D54T00000cv1ya/remove-unlicensed-user-no-content-found
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