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Unexpected error occurs when edit a alert after changing the sheet name


Published: 30 Jan 2024
Last Modified Date: 30 Jan 2024

Issue

After modifying the sheet name via Wed Editing and publish the workbook, the existing data driven alert cannot be edited with the following error.

Unexpected Error

An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator.

Session ID: A50B68C6FF7047A3B63678B6BB36A4DA-0:0

uncaught exception: Threshold Type.Data Type is not among the supported data types

Environment

  • Tableau Server
  • Tableau Cloud
  • Web Edit

Resolution

Delete the existing alert and create a new one.

Note: If you rename the worksheet via Tableau Desktop and republish it, the alert(s) will also be lost so you need to recreate them after republishing.

Cause

 Data driven alert would be invalid if you rename the worksheet. The invalid data driven alert is unable to be edited, you have to create a new one.

Additional Information

Identify and fix failing alerts

Failing alerts are often caused by content changes on Tableau Server. Encourage users to recreate alerts if changes like the following occur:

  • A workbook, view, or data field is removed or renamed.
  • Database credentials embedded in workbooks expire.
  • Data Driven Alerts require embedded credentials for Live Connections, the use of OAuth isn’t currently supported with Alerts.
  • A data source becomes inaccessible.
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