"Unexpected Error" Messages When Attempting to Use Tableau Catalog

Published: 22 Jan 2021
Last Modified Date: 08 Jul 2022


When navigating to External Assets, an Unexpected Error appears and none of the Tableau Catalog information is visible on screen.


  • Tableau Server 2020.2.6
  • Windows Server 2012
  • MS SQL Server


Ensure that the Tableau Server REST API is enabled.

tsm configuration set -k api.server.enabled -v true

tsm pending-changes apply

Restart the Tableau Catalog.



The security hardening step to disable the REST API for the Tableau Server installation will interfere with Tableau Catalog functions. Use this security hardening step for a Tableau Server installation that will not be used with any applications that require access at the REST API point.
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