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Uncaught Script Error For "export-crosstab-options-dialog.min" Occurs When Downloading Data As A Crosstab


Published: 20 Oct 2022
Last Modified Date: 24 Oct 2022

Issue

The following error may occur when downloading data as a crosstab: 

Unexpected Error
An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator.
Session ID: <session id>
Uncaught Script error for "export-crosstab-options-dialog.min"
http://requirejs.org/docs/errors.html#scripterror; Modules=export-crosstab-options-dialog.min; RequireType=scripterror; Original={"isTrusted":true}

 

 

Environment

  • Tableau Server
  • Web Browser

Resolution

Please try the following:

Option 1:
Manually clear the cache of the web browser.

Option 2:
Try incognito mode in the web browser.

Option 3:
Try another supported web browser. For related information, see Recommended Browser for Tableau Server Visualizations.

 

Cause

This issue is related to the old cache on the web browser.
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