Unable to View or Connect to Published Data Sources (from Tableau Desktop) on Sites That Don't Allow Connected Clients

Published: 09 Oct 2019
Last Modified Date: 28 Jan 2020


In Tableau Desktop 2019.3, when selecting Tableau Server on the data source page to connect to a published data source, you may notice that one or more published data sources are missing and/or cannot be used.

However, you also may notice that Online users can see and use published data source from a web browser, and that prior to Tableau Desktop 2019.3 (e.g. 2019.2) , published data source appeared as expected. 


  • Tableau Online
  • Tableau Desktop 2019.3.0


Option 1

Upgrade to Tableau Desktop 2019.3.2, 2019.4.1 or a newer version. Click here for downloads of current and previous versions of Tableau Desktop: Tableau Desktop Downloads and Release Notes.  For more information on current releases, see Upgrade Tableau Desktop and Desktop Upgrade.

Option 2

Follow the workaround described below:

  1. Login Tableau Online site as site administrator user.
  2. Move to Settings > Authentication tab
  3. In the Connected Clients section, select "Allow connected clients for this Tableau Online site". 


This behavior is related to Issue ID 1008099 which has been fixed in a recent version of Tableau Desktop.
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