KNOWLEDGE BASE

Unable to use Subscription 'Manage' button in Tableau Server in Internet Explorer11


Published: 21 May 2018
Last Modified Date: 21 May 2018

Issue

In the Subscribe popup screen of a view, the button "Manage" does link correctly to the active subscription page of Tableau Server. 

Additionally, clicking on "Manage" does not navigate to the subscription page.

 

Environment

  • Tableau Server 10.5.0
  • Internet Explorer 11

Resolution

As a Tableau Server Administrator, upgrade to Tableau Server 2018.1.1, 10.5.4. For more information, see Upgrading Tableau Server in Tableau Help.

Cause

This behavior is related to a known issue (ID: 758114) which has been fixed in a recent release of Tableau Server. 
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