KNOWLEDGE BASE

Unable to use Export, Share Options, or View Embedded views After Upgrading Tableau Server


Published: 12 Apr 2019
Last Modified Date: 28 May 2019

Issue

When attempting to utilize the Share URL, Embed code, download PDF, Export Crosstab options after upgrading to Tableau Server 2019.1 and later versions,  an Unexpected Server Error may occur  and/or users will be prompt to authenticate into Tableau Server before proceeding.

Environment

Tableau Server 2019.1.1 - 2019.1.3

Cause

This a known issue with ID 892900 that has been resolved in a later version of Tableau Server.
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