KNOWLEDGE BASE

Unable to start Tableau Prep on Mac OS X 10.13 and 10.14


Published: 30 Jan 2019
Last Modified Date: 18 Aug 2020

Issue

When trying to start Tableau Prep 2019.1.1 or 2018.3.3, OR when trying to upgrade to Tableau Prep from version 2018.3.2 or earlier, system provides no response and no error appears.

Environment

  • Tableau Prep 2019.1.1, 2018.3.3
  • Mac OSX 10.13 & 10.14

Cause

This is a related to a known issue that is fixed in a more recent version of Tableau Prep Builder.
 
Did this article resolve the issue?