Issue
When signing into Tableau Server 2022.1+ and/or Tableau Cloud from Tableau Desktop 2020.4.x, a blank white screen is displayed in the dialog that houses the sign in content and unable to sign in.
Last Modified Date: 08 Jun 2022
Environment
- Tableau Server 2022.1 and newer
- Tableau Desktop 2020.4.x or earlier
- Tableau Cloud
Resolution
Option 1
Upgrade your Tableau Desktop client to version 2021.1 or newerOption 2
Start Tableau Desktop 2020.4 with the following command option as a workaround."C:\Program Files\Tableau\Tableau 2020.4\bin\tableau.exe" -DOverride=AuthenticationDialogWebEngine:on
Cause
Tableau Desktop 2020.4 uses an older embedded browser that does not support newer javascript.Thank you for providing your feedback on the effectiveness of the article.
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