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Unable to Set AD Account as RAS From a Different Domain


Published: 30 Aug 2018
Last Modified Date: 11 Sep 2018

Issue

Unable to set Run As Service Account from a different domain even with 2-way trust configured. The following error occurs: 
 
The specified user 'DOMAIN\USERNAME' cannot read objects in Active Directory

Environment

  • Tableau Server  2018.2, 2018.2.1

Resolution

This behavior is caused by a known issue, ID 817922, which is currently under investigation by the Tableau Development team. 

Cause

This behavior is caused by a known issue, ID 817922, which is currently under investigation by the Tableau Development team. 
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