KNOWLEDGE BASE

Unable to Select Schema and Tables when Connecting to Presto


Published: 25 May 2023
Last Modified Date: 02 Jun 2023

Issue

Unable to select Schema and Tables after connecting to presto.

When the schema is not specified in connection dialog. The following message appears after searching schema.
User-added image

When the incorrect schema is specified in connection dialog. The following message appears after searching tables.
User-added image

Environment

  • Tableau Desktop 2022.1 or older version
  • Presto

Resolution

Verified that your credentials are correct.

Cause

Incorrect credentials for Presto is used. In Tableau Desktop 2022.1 or older, the Data Source page will open even if you specify incorrect credentials for Presto.
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