Unable to Select Database When Creating a New Workbook on Tableau Server Using MySQL

Published: 05 Jun 2018
Last Modified Date: 11 Dec 2019


When trying to create a new workbook on Tableau Server, it is impossible to select a MySQL database after connecting to it


  • Tableau Server 2018.1.1
  • Ubuntu 16.04 LTS
  • MySQL


When following the MySQL guide to install drivers, it mentions two drivers installation : UNICODE and ANSI.
Work with your IT team to have only one of the two drivers installed. For example, to uninstall an ODBC 8.0 ANSI driver, run the following command: 

myodbc-installer -r -d -n "MySQL ODBC 8.0 ANSI Driver" -t "Driver=/usr/local/lib/"


There is a conflict between the two drivers when they are installed at the same time. 
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