KNOWLEDGE BASE

Unable to See New Roles on Tableau Server after Installing or Upgrading


Published: 24 May 2018
Last Modified Date: 29 May 2018

Issue

After upgrading Tableau Server to version 2018.1 and above, the new roles are not visible and the newest features cannot be used, such as creating data sources directly on Tableau Server.

Environment

Tableau Server 2018.1 and later versions

Cause

One of Tableau's new role based license keys has not been activated on Tableau Server.
Did this article resolve the issue?