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Unable to run flow when exporting to CRM Analytics with FIELD_INTEGRITY_EXCEPTION error


Published: 22 Feb 2024
Last Modified Date: 08 Apr 2024

Issue

When executing a flow with CRM Analytics as the output destination, if the field name is Japanese and OS is Japanese Windows, the following error occurs when executing the flow and the flow cannot be executed.

System error: 400 Bad Request: "[{"message":"内部エラー: Input length = 1。Salesforce カスタマーサポートにお問い合わせください。: メタデータ JSON","errorCode":"FIELD_INTEGRITY_EXCEPTION","fields":["MetadataJson"]}]"
System error: 400 Bad Request: "[{"message":"Internal error: Input length = 1. Please contact Salesforce Customer Support.: Metadata JSON","errorCode":"FIELD_INTEGRITY_EXCEPTION","fields":["MetadataJson"]}]"

User-added image

Additionally, if OS is English Windows, the flow completes execution, but when checked on CRM Analytics, Japanese characters are converted to like "???".

Environment

  • Tableau Prep Builder
  • Salesforce CRM Analytics
  • Windows (Japanese)

Resolution

Workaround:
- Change field names not to use Japanese
- Run flow on macOS

Cause

This is a known issue that is under investigation W-15326077.
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