Last Modified Date: 24 Jul 2018
Environment
- Tableau Online 10az, 10ay
- Extract Refreshes
- Live Connections
Resolution
Add the new IP addresses to your list of authorized IP addresses. This action will ensure that live connections and extracts published to and running on Tableau Online will continue to fuction uninterrupted.
|
Host Name (Instance) |
Site Location |
IP Address or Range |
|
10ay.online.tableau.com |
N. America |
|
|
10az.online.tableau.com | N. America |
|
Cause
Tableau Online 10az and 10ay pods were migrated from on-premises servers to AWS which have different IP addresses for data connectivity.Additional Information
Visit the Trust site for the latest posts concerning this migration and other impactful events to the Tableau Online environment.Thank you for providing your feedback on the effectiveness of the article.
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