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Unable To Refresh Extracts, Created By Other Users On Server OR "Refresh Extract" Grayed Out To Other Users On Tableau Server UI


Published: 21 Jan 2022
Last Modified Date: 26 Jan 2022

Issue

"Refresh Extracts" is Grayed out/ unavailable for extracts created by other users.

Environment

  • Tableau Server

Resolution

The Data source owner, or a Server/ Site Administrator can refresh the extract manually on the Server.

Refreshing extracts manually

In the Tableau Server web environment, both server and site administrators can run extract refreshes on-demand on the Schedules page.

Cause

 Only Server/ Site Admins and Data Source owners can refresh an extract on the Tableau Server Web UI.
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