KNOWLEDGE BASE

Unable to publish extract from Tableau Desktop


Published: 17 Jul 2018
Last Modified Date: 19 Nov 2018

Issue

When using a Creator license and attempting to publish an extract from Tableau Desktop to Tableau Online, the following error may occur:

You do not have permission to publish to this server. Contact your Tableau Server administrator for access.

Environment

  • Tableau Online
  • Tableau Desktop - all versions released prior to July 2018
  • Creator license

Resolution

Upgrade Tableau Desktop to any version released July 2018 and or later.  This includes:
  • 2018.1.3+
  • 10.5.6+
  • 10.4.9+
  • 10.3.13+
  • 10.2.15+

Cause

Tableau Desktop versions released prior to introduction of the Creator license type did not recognize the Creator site role when publishing. Tableau Desktop versions 2018.1.3+, 10.5.6+, 10.4.9+, 10.3.13+, 10.2.15+ have been modified to recognize the Creator site role. 

 
Did this article resolve the issue?