KNOWLEDGE BASE

Unable to Open Text file using Tableau Prep


Published: 26 Jun 2018
Last Modified Date: 23 May 2019

Issue

When launching Prep for the first time on a Mac, the tile dialog box does not open when selecting connection type with Connect to Data button.

Environment

  • Tableau Prep
  • Mac OSX 10.13
  • Flat file

Resolution

Make sure that the Registration window has been filled out and closed.

Cause

The registration form was opened behind the main window. After sending the required info to Tableau the dialog box to select a file opens successfully.
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