KNOWLEDGE BASE

Unable to Open Packaged Workbook in Tableau Reader


Published: 21 Dec 2018
Last Modified Date: 23 Apr 2020

Issue

Unable to open packaged workbook in Tableau Reader. No error message is displayed.

Environment

  • Tableau Reader

Resolution

  1. Open the workbook in Tableau Desktop.
  2. Check the workbook for data sources that are not used in any of the views.
  3. Remove each of these data sources by selecting the Data menu > <data source name> > Close
  4. Save the workbook.

Cause

A data source is referenced by the workbook, but was not packaged in the .twbx file.
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