KNOWLEDGE BASE

Unable to open multiple workbooks in Tableau Desktop and switch between sites

Published: 24 Jun 2022
Last Modified Date: 27 Jun 2022

Issue

If multiple workbooks are open in Tableau Desktop and the application is connected to a specific site in Tableau Server. If a user tries to change the site one workbook is signed into by selecting the "Sign into another site" the pop-up screen used to "Select Site" freezes. This happens is both workbooks/Desktop instances are connected to one site and one of them tries to be changed to another. 

 

Environment

  • Tableau Desktop 
  • Windows 10

Resolution

To workaround the issue the user needs to close the instance of Tableau Desktop that appears stuck and re-open the workbook.

Cause

The function to switch between sites in multiple workbooks open in Tableau Desktop is not built in the product.
 
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