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Unable to load table in Tableau Desktop connecting to Trino Database


Published: 20 May 2022
Last Modified Date: 25 May 2022

Issue

After successfully connecting to Trino by using Presto connector, the table is failed to be loaded

Unexpected Error
Error executing query
Error Code: FAB9A2C5

Environment

  • Tableau Desktop 2022.1.1
  • Trino
  • Presto connector

Resolution

1. In C:/Program Files/Tableau/Drivers, remove presto-jdbc-0.272.1.jar
2. If you are connecting to Trino, download the appropriate driver from the Trino page.  The Trino driver only works in Tableau versions 2021.3, 2021.2.2, 2021.1.5, 2020.4.8, 2020.3.12, and above.
 

Cause

When connecting to Trino Database, Tableau uses presto-jdbc-0.272, which is not compatible with Trino.
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