KNOWLEDGE BASE

Unable to Launch Tableau Desktop on HP Touchscreen Computer


Published: 05 Apr 2018
Last Modified Date: 09 Dec 2020

Issue

When trying to launch Tableau Desktop on an HP touchscreen computer, nothing happens.

Environment

  • Tableau Desktop (or Tableau Reader)
  • Windows 10
  • HP EliteBook x360 1030 G
  • Wacom AES Digitizer driver version 7.3.4.34, 7.3.4.35

Resolution

Work with your IT team to install the recommended digitizer driver from the HP website.
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