KNOWLEDGE BASE

Unable to Install Service Tabadminagent When Adding A Worker Node


Published: 07 Sep 2018
Last Modified Date: 05 Apr 2019

Issue

When trying to add a Worker Node to an instance of Tableau Server 2018.1.2 the following error may occur:

the worker may not have started properly

Also, the app-worker-install.log surfaces the following error:

Unable to install service tabadminagent

Environment

  • Tableau Server 2018.2.1
  • Tableau Server 2018.3
  • Tableau Server 2019.1

Resolution

Ensure that all the relevant ports are open in the firewall. For additional information, see this article on Local Firewall Configuration.
 

Cause

All necessary ports are not open.
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