Unable to Import New Users in Active Directory to Tableau Server
Published: 19 Aug 2016
Last Modified Date: 22 May 2017
IssueWhen attempting to sync to Active Directory, less than the total number of users in a group are being imported.
Additionally, you are not able to find new users when attempting to add them individually.
ResolutionWork with your Tableau Server Administrator to investigate the Active Directory and determine if there is an issue with these users on the domain controller.
CauseThe Active Directory domain controller may not contain the users.