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    Unable to Generate Complete Tableau Server Logs

    Published: 09 Dec 2014
    Last Modified Date: 28 Feb 2017

    Issue

    When collecting Tableau Server log files for a specific date, the log files may be incomplete and only contain:
    • config folder
    • tabsvc.yml
    • netstat-info.txt
    • buildversion.txt
    • wgserver.checksum
    The command prompt may show messages such as:

    zip error: Nothing to do! 
    *** zip had either errors or warnings.
    *** Some files may not have been added from D:/Program Files/Tableau/Tableau Server/logs
     

    Environment

    • Tableau Server

    Resolution

    Specify a date that is in the past.

    Cause

    The ziplogs command has been run for a date in the future, there are no log files existing yet for that date.
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    Working with Tableau Server Log Files
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