KNOWLEDGE BASE

Unable to Export All Data to PDF on Dashboards with Scroll Bars


Published: 03 Jun 2013
Last Modified Date: 08 Jun 2022

Issue

When you try to export to PDF from a dashboard that includes scroll bars, the resulting PDF might include only visible data.

Environment

Tableau Server 
Tableau Cloud

Resolution

Use one of the following workarounds.

Option 1:

Export to PDF (print to PDF) from a worksheet rather than a dashboard. You can do this on Tableau Server, Tableau Cloud, or Tableau Desktop.

Option 2:

  1. Open the dashboard on Tableau Server or Tableau Cloud, and then click Edit.
  2. Select the download icon located in the icon ribbon and select PDF.
  3. In the Export PDF dialog box, make the following selections, and then click Download:
  • Layout: Portrait
  • Content: Sheets in Dashboard
  • Paper Size: Unspecified
  • Scaling: Automatic
 

Cause

By design, when using a dashboard, only the part of the view shown on the screen can be exported to PDF.

Additional Information

Subscribing to a dashboard view with scroll bars in the PDF format will not display the data with scroll bars.
Did this article resolve the issue?