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Unable to Edit, Share or Download Workbooks Using Tableau Mobile App for Workspace ONE


Published: 11 Jan 2019
Last Modified Date: 23 Jan 2019

Issue

When using the Tableau Mobile app for Workspace ONE (Formerly AirWatch), the options to edit workbooks, share via email, and download PDFs or data are not functional. 
 

Environment

  • Tableau Mobile app for Workspace ONE
  • Tableau Server 

Resolution

As a workaround, perform the above tasks using a mobile browser.

Cause

The Tableau Mobile app for Workspace ONE uses a slightly older interface control, UIWebView, in order to be compatible with the VMWare Workspace ONE  platform.  Using this older interface control prevents the use of some capabilities which are available in other versions of the Tableau mobile app. 
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