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Unable to edit, share or download workbooks from the Tableau Mobile for BlackBerry app


Published: 12 Jul 2018
Last Modified Date: 23 Aug 2018

Issue

When you use the Tableau Mobile app for BlackBerry Dynamics, you are unable to edit workbooks or Share via email and the The Download PDF, Image, Data and Crossdata options are non-functional.

Environment

  • BlackBerry/Good MDM
  • BlackBerry Dynamics Secure Mobility Platform
  • Tableau Mobile for BlackBerry app

Resolution

As a workaround, the above tasks can be performed using a mobile browser.

Cause

The Tableau Mobile app for Blackberry uses a slightly older interface control, UIWebView, in order to be compatible with Blackberry Dynamics. This view method does not have all the capabilities available in other versions of the Tableau mobile app. 
 
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