KNOWLEDGE BASE

Unable to Download Summary or Full Data from Published View or Dashboard


Published: 16 Jul 2018
Last Modified Date: 17 Jul 2018

Issue

When trying to download summary/full data from published view/dashboard, the attempt fails and the following error might occur:

"LogicException: Internal Error - An unexpected error occurred and the operation could not be completed"

Environment

Tableau Server 

Resolution

As a workaround, check if the name of view or dashboard contains a plus sign (+) in it. For example, "example data UTC+8".
This issue can be solved by removing plus sign (+) from the name of view/dashboard name. For example, change the view/dashboard from "example data UTC+8" to "example data UTC8".
 

Cause

The name of view/dashboard contains plus sign (+) in it. This issue is under investigation.
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