Last Modified Date: 15 Jun 2018
- Tableau Desktop 10.5 and later versions
- Virtual Desktop
- ATR enabled
ResolutionWork with your IT team to edit ATR settings (Enable / Duration). For more information, see: Configure Virtual Desktop Support in Tableau Help.
CauseThis is by design, the key will be automatically deactivated if Tableau is unable to reach the Tableau-hosted “Authorization to Run” (ATR) service, after the duration set by user when enabling ATR.
Thank you for providing your feedback on the effectiveness of the article.
Open new Case
Training and Tutorials