KNOWLEDGE BASE

Unable to connect to Teradata from Tableau Prep using Teradata 13.10.00.06 driver


Published: 16 May 2018
Last Modified Date: 23 May 2019

Issue

When attempting to connect to Teradata from Tableau Prep using the ODBC Driver for Teradata version 13.10.00.06, 14.00.00.04, 15.0, 15.04. or 15.10 the following error occurs:

An error occured while communicating with Teradata.
Download and install the drivers, and then connect.
[Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified...
 

Environment

  • Tableau Prep 
  • Teradata

Resolution

Upgrade the ODBC Driver for Teradata to version 16.1 or later. For more information about drivers, see Driver Download
Did this article resolve the issue?