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Unable to Connect to Denodo After Installing Tableau Desktop 2022.4 or Newer


Published: 30 Mar 2023
Last Modified Date: 31 Mar 2023

Issue

The user is prompted to install a driver upon installing Tableau Desktop 2022.4 or newer for the first time on on a new PC.
 

Environment

  • Tableau Desktop 2022.4 or newer
  • Denodo

Cause

PostgreSQL ODBC driver 9.6.5 was installed by default for Tableau Desktop prior to version 2022.3.
 

Additional Information

According to the Driver Download website and the Denodo website, the installation of PostgreSQL ODBC driver or Denodo ODBC driver is required to connect to Denodo. The PostgreSQL ODBC driver is no longer bundled in the Tableau Desktop 2022.4 (or later) installer.
 
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