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Unable to connect to Amazon Athena via proxy with athena.properties when creating a new flow in Tableau Server


Published: 06 Dec 2023
Last Modified Date: 07 Dec 2023

Issue

Connecting to Amazon Athena via a proxy server is successful with athena.properties file on Tableau Server when creating a new workbook, but when creating a new flow it fails with the error:

Deadline Exceeded
Unable to connect to the Amazon Athena server "athena.xxxxx.amazonaws.com". Check that the server is running and that you have access privileges to the requested database.

Environment

  • Tableau Server 
  • Amazon Athena

Resolution

Locate the athena.properties file on Tableau Server and copy it to the path below:

<Data folder>\tabsvc\flowminerva\Datasources\athena.properties

 

Cause

When connecting to Amazon Athena via proxy with athena.properties, the flow process reads the athena.properties in the following location.
<Data folder>\tabsvc\flowminerva\Datasources\athena.properties
 
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